If you would like to give us anonymous feedback about your experience, we would love to hear from you.

Whether your feedback about the Support Line is positive or negative, we want to hear from you.

Anything you tell us about your experience is really important, and will help us to make sure we are doing the best we can with the service.

The information you give by filling out our form is anonymous. We will only ever use it to help us make sure we are delivering a good quality service, reaching different people, and providing effective support for anyone who gets in touch.

If you prefer, you can also contact us by email:

Making a complaint

If you have had a bad experience on the service and want to make a formal complaint, please visit our complaints page on (the main Rape Crisis England & Wales website).

If you make a complaint, we will need to collect some personal data (for example, your name and email address). This will only be used so that we can respond to your complaint – we won’t use it for anything else.